PieNetworks is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information. This document provides information on how PieNetworks collects, uses and discloses your personal information. Our Privacy Policy applies to all your dealings with us. 

Collection

We collect information from you when you:

1. browse our website
2. register on our site
3. subscribe to our newsletter
4. email or phone PieNetworks
5. talk to a PieNetworks representative
6. respond to a survey or fill out a form
7. or make contact with us in some other form

Use and disclosure

Any of the information we collect from you may be used in one of the following ways:

• To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
• To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you
• To send periodic emails

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties . We may disclose your personal information to our agents, contractors and providers of goods and services. We may also release your information when we believe release is appropriate to comply with the law. Non-personally identifiable information may be provided to other parties for marketing and advertising purposes.

Data quality

We aim to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. We take reasonable steps to make sure this is the case. This way we can provide you with better service. If you believe your personal information is not accurate, complete or up to date, please contact us.

Data Security

We store information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse,  loss and unauthorised access, modification or disclosure. Some of the ways we do this are:

confidentiality requirements for our employees
document storage security policies
security measures for systems access

Openness, Access and Correction

You can request access to your personal information. Access to your personal informaion is subject to some exceptions allowed by law.  

If PieNetworks holds personal information about you and you are able to establish that the information is not accurate, complete and up-to-date, then we will take reasonable steps to correct the information so that it is accurate, complete and up-to-date. If there is a disagreement about whether the information is accurate, complete and up-to-date, and you ask associate with the information a statement claiming that the information is not accurate, complete or up-to-date, the organisation must take reasonable steps to do so. If we will not provide the requested personal information to you or change the stored information, we will provide reasons why.

Sensitive information

We will not collect sensitive information from you unless

1. you consent to the collection of sensitive information; or
2. the collection is required by law; or
3. the collection is necessary for the establishment, exercise or defence of a legal or equitable claim.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This policy was last modified on 6 Dec 2011.

Contacting Us

If there are any questions regarding this privacy policy, please contact us.